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Last updated July 26, 2022
Privacy Policy

Fairwinds Ops, Inc. (“Fairwinds,” “we” or “us”), operates this web site, www.Fairwinds.com (the “Website”). This Privacy Policy (“Policy”) explains our information gathering and dissemination practices with respect to this Website. This Policy does not govern software-as-a-service applications that Fairwinds makes available from time to time through this Website (for example, the Fairwinds Insights application) or other websites, which are governed by separate privacy policies.

In some cases, where indicated below, this Policy also explains how we gather and use information in connection with certain open-source software (“Fairwinds OSS”) that we publish outside of the Website. Fairwinds OSS includes Goldilocks, accessible at https://github.com/FairwindsOps/goldilocks, and may include other code that we publish in the future.


When you access certain areas of our Website, we may ask you to give us information about yourself (“Registration Data”). This Registration Data may include your name, email address, phone number and information about your professional role and business goals. Some Fairwinds OSS, or some features of Fairwinds OSS, may give you the option to provide us with your email address or other information in order to use certain optional features of the Fairwinds OSS. If you choose to provide us with information in connection with Fairwinds OSS, then that information is also “Registration Data” as this Policy describes.

Registration Data

We use Registration Data to tailor our Website, service, and/or Fairwinds OSS  to your particular needs. We also use Registration Data to send you information about our company, products and services and to keep you informed of enhancements and complementary products in which you might be interested. We use demographic and profile information to tailor your experience at our site, showing you the content that we think you might be interested in as well as displaying the content according to your preferences. You may choose to stop receiving future communications from us. Please see the Opt-Out and Discontinue Section below.


Cookies are pieces of information that a web site transfers to your computer’s hard disk for record-keeping purposes. Cookies in and of themselves do not personally identify users, although they do identify a user’s computer. Most browsers are initially set up to accept cookies. If you’d prefer, you can set your browser to refuse cookies. However, you may not be able to take full advantage of a web site if you do so. We use cookies to collect demographic and profile data for purposes of delivering content specific to your interests. Advertisers that display ads on our site may also use cookies. 

IP Addresses

IP addresses are used by your computer every time you are connected to the Internet. Your IP address is a number that is used by computers on the network to identify your computer. IP addresses are automatically collected by our web server as part of demographic and profile data known as “traffic data” so that data (such as the Web pages you request) can be sent to you. We may use your IP address in connection with Registration Data and other information to prepare outbound communications to you for marketing purposes.


A Referrer is the information passed along by a web browser that references the Web URL you linked from, and is automatically collected by our web server as “traffic data”. This information is used by Fairwinds to identify broad demographic trends that may be used to provide information tailored to your interests. You will not be personally identified from this information.

System Information

System information we collect as part of “traffic data” includes time, the type of web browser being used, the operating system/platform, and CPU speed. This information is sent automatically by your web browser when you are connected to a web site. This information is used by Fairwinds in identifying broad demographic trends and may be used to provide information appropriate for your computer system. You will not be personally identified from this information.

Sharing of Information

Fairwinds does not sell, rent, license or exchange your PII with third parties without your permission or except as this Policy provides. No PII will be shared with advertisers or partners without your permission. Some of your PII may be shared on an aggregate basis only, as a part of a larger set of statistics (for example, statistics that indicate the percentage of our members that live in New York), but that information will not be sufficient to permit the recipient to identify you. Notwithstanding the forgoing, Fairwinds may disclose PII without your permission (i) if required to do so by law, or (ii) if Fairwinds has the good faith belief that such action is necessary to conform to applicable laws or comply with legal process served on Fairwinds.

Other Web Sites, Links, And Advertisers

This Website contains links to other web sites. Fairwinds advertisers may also have links on this Website. The privacy practices of those advertisers or web sites linked to Fairwinds are not covered by this Policy and Fairwinds is not responsible for the privacy practices or the content of such web sites. Additionally, if you make a purchase from a store or merchant listed on or linked to the Website, any information that you give, such as your credit card number and contact information, is provided to those merchants. These merchants have separate privacy and data collection practices and Fairwinds has no responsibility or liability for these independent policies. You should be careful to review any privacy policies posted on any linked sites before signing up with and using them.

Children Under Age of Thirteen

We do not collect any registration information from users who indicate they are under the age of thirteen (13). If a user under the age of thirteen (13) attempts to register with Fairwinds, Fairwinds notifies the user that he or she is not eligible to become a member of Fairwinds’s service and we do not collect or use any personal information from that child. Except in those limited instances described above, Fairwinds will not share PII about our users with third parties without their permission, and we do not sell, license or rent PII about any of our members, regardless of age.


No data transmission over the Internet can be guaranteed 100% secure. As a result, while we strive to protect your PII, Fairwinds cannot ensure or warrant the security of any information you transmit to us from our online products or services, and you do so at your own risk.

Opt-Out and Discontinue

You may elect to avoid future communications from Fairwinds by sending us an email at support@fairwinds.com indicating your Username and E-mail address and requesting to opt-out and discontinue future communications. Under urgent circumstances, Fairwinds may be required to send you information about the service or your account, but Fairwinds will not send you unsolicited communications regarding any commercial offers or advertisements if you have opted out or discontinued the service.


Registered users may update or edit their account and personal information previously entered by logging in with their user ID and password, and then following the instructions.

Contact Us

If you have any questions regarding this Privacy Policy, the practices of Fairwinds, or your dealings with our Website, please contact us at:

Fairwinds Ops, Inc.  

Fairwinds Ops Inc.
1337 Massachusetts Avenue
Suite 274
Arlington, MA  02476
Contact: support@fairwinds.com